Crisis for Concentrix: the mistake of not showing up

Another week, another lesson in how not to manage a deepening crisis of failures and mismanagement ...


Comms strategy for regional adoption agency

TK Associates has completed a communications strategy to help six English local authorities and three charities create a new regional child adoption agency.


Southern Health: How not to handle a crisis

The beleaguered Southern Health NHS trust has been lurching from tragedy to farce – with the deepening of its on-going crisis appearing largely of its own making. And its account of its actions this week have only caused further damage to its reputation.


Public consultation tip 8: Genuinely listen!

The eighth in my Top 10 Consultation Tips series is genuinely to listen to people’s feedback - and see how this can improve your scheme.


Marketing progress for data centre experts

We have helped create new market positioning, a marketing strategy and fresh web site for data centre specialists MIGSOLV, as part of our on-going marketing programme for the company.


Brand & web project for dynamic telecoms firm

TK Associates has completed a brand message and web site project for fast-growing business telecoms company Trinity Maxwell.


Public consultation tip 7: Be ready to be grilled!

The latest post in my Top 10 Consultation Tips series is about being mindful that, unless your proposals are extremely straight forward, you’ll not just be collating people’s views but answering their questions too.


Crisis advice around high-profile court case

We are providing confidential crisis communications and media support to a City professional who is bringing high-profile legal action against his employer.


Marketing assignment for call recording specialists

TK Associates has completed a marketing strategy exercise for call recording company Retell as the first stage of a comprehensive marketing push.


High-profile ‘road to prosperity’ launched

We have been working with East Sussex County Council to manage the opening of a high-profile new road, designed to have a £1 billion regeneration effect on the surrounding area.


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