Community engagement for London affordable homes scheme

We’re happy to have completed the first phase of community consultation work for property developer Apex Airspace and Shian Housing Association - for a residential scheme in the London Borough of Islington.

The early-stage project is exploring the potential to extend a four-storey block of 28 flats upwards to develop more affordable homes, while making improvements to the existing building.

With an acute shortage of affordable housing in ....


Launch for Government business growth programme

It's great to have worked with the Government on the launch of a major programme today to help high-growth UK tech firms expand in Asia Pacific.

The programme was announced by APAC Trade Commissioner Natalie Black and Investment Minister Lord Dominic Johnson at an event this afternoon as part of ...


CEO survey finds few prepared for crises

An interesting study has revealed that too many CEOs feel unprepared to handle a crisis.

The poll of 1,000 global company directors found they recognise the turbulent times facing their business in 2023, but few feel well-placed to handle disruption. Sixty-one percent said they feel unprepared to deal with ...


HR Magazine on how to handle a corporate crisis

I'm happy to be cited in a feature out in HR Magazine today about what HR directors should do to help manage a corporate crisis. The article says: "The problem, of course, is no two crises are the same. This is something that some admit ....


Fire chief shows how not to handle TV interview

I just saw the BBC's interview with Dorset & Wiltshire fire chief Ben Ansell about allegations of a toxic culture in the service. It's clear Ansell had prepared - but it's an instructive example of preparation misapplied!

The BBC's Dan Johnson asked Ansell about an email from a former employee blowing the whistle on ...


Quoted in Fortune on how to combat employee attacks

I'm pleased to have been quoted by Fortune magazine today on how companies should manage their reputations in the face of attacks from former employees - an article sparked by Prince Harry's allegations against the Royal Family in his new autobiography, Spare!

The Fortune piece says: "Workers often feel too afraid of repercussions to speak out while ...


Reputation project completed for Berkshire council

We’ve now completed the main phase of our brand reputation initiative for Wokingham Borough Council.

The objective of this wide-ranging exercise for the Berkshire local authority has been to analyse its reputation – especially amongst its 175,000 residents – and recommend ways to improve it through communications and marketing. The Council said it selected us based on our experience in advising local government bodies as well as private sector businesses, and the clarity of our proposed approach.

Our project links closely with the local authority's ...


Guardian article on our marketing work

We're featured in The Guardian today - in an article about our marketing work for our client Intralink.

Intralink helps western companies break into China, Japan, South Korea, Taiwan and southeast Asia. And our content marketing plays a vital role in the company’s growth by demonstrating its expertise in these markets.

The Guardian looks at the impact of our work, effective recent examples and ...


Communications advice for Council culture project

We’re supporting Mid Sussex District Council with communications advice for an important community project.

The local authority is running a £100,000 initiative to explore investment options to create a sustainable cultural facility on a large site in the centre of Haywards Heath. The options to be assessed will take account of ....


Fundamentals of crisis communications

I took part in a discussion the other day about how companies should manage their reputation in times of crisis. Here's a summarised version of the three questions posed and the answers I gave.

1. How can a company mitigate its reputational risks? When it comes to business crises, there are three phases of reputation management: preparation, response and recovery. The adage that prevention is better than cure applies well to corporate reputation. But, in my experience, too few ...