Crisis communications

"It takes 20 years to build a reputation & five minutes to ruin it. Think about that & do things differently." Warren Buffett

Left unmanaged, a crisis could seriously damage your reputation.

We can help. We provide crisis communications services across London, Surrey, Hampshire, Sussex, Kent and UK-wide.

We can support you in two ways: by advising you when problems arise, and by helping you prepare for potential problems.

In terms of live crises, we have a considerable track record in managing issues from community protests to customer and employee disputes, product defects, business failures, court cases, financial set-backs and construction disasters.

If a problem hits you, we can provide calm, experienced, confidential support to:

  • identify the best course of action
  • help you communicate swiftly and effectively
  • manage hostile media attention
  • take the best steps to restore your reputation longer term

In terms of preparation for potential disasters, we can help you:

  • identify and mitigate your main reputational risks
  • create contingency statements and response plans
  • set up a Crisis Team
  • train your Crisis Team how to manage a disaster – including role play sessions in how to respond under fire
Image illustrating crisis communications

The output of our crisis preparation service is typically a practical Crisis Communications Guide tailored for your organisation.

Contact Tariq Khwaja to find out how we could help you on +44 (0)1932 224 212 or [email protected].

For urgent support outside normal business hours, contact Tariq on +44 (0)7833 336 271.

And see the crisis communications section of our blog.