Crisis communications
"It takes 20 years to build a reputation & five minutes to ruin it. Think about that & do things differently." Warren Buffett
A crisis – left unmanaged – could destroy your reputation.
We can help. We provide crisis communications and reputation management services across London, Surrey, Hampshire, Sussex, Kent and UK-wide.
We can help your business through a ‘live’ crisis, or prepare you for potential reputation problems – just in case.
Our track record in managing live crises and contentious issues includes company set-backs, financial problems, fraud cases, employee disputes, care home failures, activist protests, construction disasters and child safety incidences.
If a problem hits you, we can provide calm, confidential support to help you:
- identify the best course of action and position to take
- communicate swiftly and effectively
- manage hostile media and stakeholder attention and
- rebuild your reputation longer term
And to prepare for potential problems, we can:
- identify and help mitigate your reputational risks
- create contingency statements and response plans
- help you set up a crisis team
- train your crisis team how to manage a disaster – including role play exercises in how to respond under fire
The output of our crisis preparation service is typically a practical Crisis Communications Guide for your organisation.
See more in our crisis case studies and the crisis communications section of our blog.
