Crisis communications
"It takes 20 years to build a reputation & five minutes to ruin it. Think about that & do things differently." Warren Buffett
A crisis – left unmanaged – could destroy your reputation.
We can help. We provide crisis communications and reputation management services across London, Surrey, Hampshire, Sussex, Kent and UK-wide.
We can support you through a ‘live’ crisis, or help you prepare for potential reputation problems – just in case.
Our track record in managing live crises and contentious issues includes company set-backs, financial problems, fraud cases, employee disputes, care home failures, community protests, construction disasters and child safety incidences.
If a problem hits you, we can provide calm, confidential support to help you:
- identify the best course of action and position to take
- communicate swiftly and effectively
- manage hostile media and stakeholder attention and
- rebuild your reputation longer term
In terms of preparation for potential problems, we can:
- identify and help mitigate your reputational risks
- create contingency statements and response plans
- help you set up a Crisis Team
- train your Crisis Team how to manage a disaster – including role play exercises in how to respond under fire
The output of our crisis preparation service is typically a practical Crisis Communications Guide for your organisation.
To find out more, see our crisis case studies and the crisis communications section of our blog.
