Crisis communications
"It takes 20 years to build a reputation & five minutes to ruin it. Think about that & do things differently." Warren Buffett
A crisis – left unmanaged – could destroy your reputation.
We can help. We provide crisis communications and reputation management services across London, Surrey, Hampshire, Sussex, Kent and UK-wide.
We can support you through a ‘live’ crisis, or help you prepare for potential reputation problems – just in case.
Our track record in managing live crises and contentious issues includes company set-backs, financial problems, fraud cases, employee disputes, care home failures, community protests, construction disasters and child safety incidences.
If a problem hits you, we can provide calm, confidential support to help you:
- identify the best course of action and position to take
- communicate swiftly and effectively
- manage hostile media and stakeholder attention and
- rebuild your reputation longer term
In terms of preparation for potential problems, we can:
- identify and help mitigate your reputational risks
- create contingency statements and response plans
- help you set up a Crisis Team
- train your Crisis Team how to manage a disaster – including role play exercises in how to respond under fire
The output of our crisis preparation service is typically a practical Crisis Communications Guide for your organisation.
To find out more, see our crisis case studies (select the ‘crises’ filter at the top of the page), and the crisis communications section of our blog.
