Crisis communications

"It takes 20 years to build a reputation & five minutes to ruin it. Think about that & do things differently." Warren Buffett

A crisis – left unmanaged – could destroy your reputation.

We can help. We provide crisis communications services across London, Surrey, Hampshire, Sussex, Kent and UK-wide.

We can support you by advising on a ‘live’ crisis, or by helping you prepare for potential problems in advance.

We have a strong track record in managing live crises and contentious issues – from company failures to employee disputes, financial problems, fraud cases, community protests, product defects and construction disasters.

If a problem hits you, we can provide calm, experienced, confidential support to:

  • identify the best course of action
  • help you communicate swiftly and effectively
  • manage hostile media attention
  • take the most effective steps to rebuild your reputation longer term

In terms of advance preparation for potential disasters, we can help:

  • identify and mitigate your reputational risks
  • create contingency statements and response plans
  • help you set up a Crisis Team
  • train your Crisis Team how to manage a disaster – including role play in how to respond under fire
Image illustrating crisis communications

The output of our crisis preparation service is typically a practical Crisis Communications Guide for your organisation.

Contact Tariq Khwaja to find out how we could help you on +44 (0)1932 224 212 or

For urgent support including outside normal business hours, contact Tariq on +44 (0)7833 336 271.

See also our crisis case studies (select the ‘crises’ filter at the top of the page) and the crisis communications section of our blog.

Crisis work examples

Crisis advice after Government audit

Dead within 48 hours

Crisis PR for comparison website