Crisis communications

"It takes 20 years to build a reputation & five minutes to ruin it. Think about that & do things differently." Warren Buffett

A crisis – left unmanaged – could destroy your reputation.

We can help. We provide crisis communications and reputation management services across London, Surrey, Hampshire, Sussex, Kent and UK-wide.

We can support you through a ‘live’ crisis, or help you prepare for potential reputation problems – just in case.

Our track record in managing live crises and contentious issues includes company set-backs, financial problems, fraud cases, employee disputes, community protests, construction disasters and child safety incidences.

If a problem hits you, we can provide calm, confidential support to help you:

  • identify the best course of action and position to take
  • communicate swiftly and effectively
  • manage hostile media and stakeholder attention and
  • rebuild your reputation longer term

In terms of preparation for potential problems, we can:

  • identify and help mitigate your reputational risks
  • create contingency statements and response plans
  • help you set up a Crisis Team
  • train your Crisis Team how to manage a disaster – including role play exercises in how to respond under fire
Image illustrating crisis communications

The output of our crisis preparation service is typically a practical Crisis Communications Guide for your organisation.

Contact Tariq Khwaja to find out how we could help you on +44 (0)1932 224 212 or

For urgent support including outside normal business hours, contact Tariq on +44 (0)7833 336 271.

See also our crisis case studies (select the ‘crises’ filter at the top of the page) and the crisis communications section of our blog.