Crisis communications
"It takes 20 years to build a reputation & five minutes to ruin it. Think about that & do things differently." Warren Buffett
A crisis – left unmanaged – could destroy your reputation.
We can help. We provide crisis communications and reputation management services across London, Surrey, Hampshire, Sussex, Kent and UK-wide.
We can help your business through a ‘live’ crisis, or prepare you for potential reputation problems – just in case.
Our track record in managing live crises and contentious issues includes company set-backs, financial problems, fraud cases, employee disputes, care home failures, activist protests, construction disasters and child safety incidences.
If a problem hits you, we can provide calm, confidential support to help you:
- identify the best course of action and position to take
- communicate swiftly and effectively
- manage hostile media and stakeholder attention and
- rebuild your reputation longer term
And to prepare for potential problems, we can:
- identify and help mitigate your reputational risks
- create contingency statements and response plans
- help you set up a crisis team
- train your crisis team how to manage a disaster – including role play exercises in how to respond under fire
The output of our crisis preparation service is typically a practical Crisis Communications Guide for your organisation.
See more in our crisis case studies and the crisis communications section of our blog.
To find out how we can help you, contact Tariq Khwaja on +44 (0)7833 336 271 or tariq.khwaja@tk-associates.com
Their crisis planning, identifying potential pitfalls & agreeing responses in advance, has enabled us to avoid costly mistakes. I have no hesitation in recommending them.Abigail Gilbert, Communications Manager, Sea Space
Your guidance has been excellent, thank you. You’ve given us the confidence and tools to tackle any hostility in a consistent and professional manner and we'll have no hesitation recommending you.MD, mid-sized Home Counties company
An agency that’s good to have on your side in a tough situation.Peter Jones CBE, Leader, East Sussex County Council