Crisis communications
"It takes 20 years to build a reputation & five minutes to ruin it. Think about that & do things differently." Warren Buffett
A crisis – left unmanaged – could destroy your reputation.
We can help. We provide crisis communications and reputation management services across London, Surrey, Hampshire, Sussex, Kent and UK-wide.
We can support you through a ‘live’ crisis, or help you prepare for potential reputation problems – just in case.
Our track record in managing live crises and contentious issues includes company set-backs, financial problems, fraud cases, employee disputes, community protests, construction disasters and child safety incidences.
If a problem hits you, we can provide calm, confidential support to help you:
- identify the best course of action and position to take
- communicate swiftly and effectively
- manage hostile media and stakeholder attention and
- rebuild your reputation longer term
In terms of preparation for potential problems, we can:
- identify and help mitigate your reputational risks
- create contingency statements and response plans
- help you set up a Crisis Team
- train your Crisis Team how to manage a disaster – including role play exercises in how to respond under fire

The output of our crisis preparation service is typically a practical Crisis Communications Guide for your organisation.
Contact Tariq Khwaja to find out how we could help you on +44 (0)1932 224 212 or tariq.khwaja@tk-associates.com.
For urgent support including outside normal business hours, contact Tariq on +44 (0)7833 336 271.
See also our crisis case studies (select the ‘crises’ filter at the top of the page) and the crisis communications section of our blog.
Their crisis planning, identifying potential pitfalls & agreeing responses in advance, has enabled us to avoid costly mistakes. I have no hesitation in recommending them.Abigail Gilbert, Communications Manager, Sea Space
Your guidance has been excellent, thank you. You’ve given us the confidence and tools to tackle any hostility in a consistent and professional manner and we'll have no hesitation recommending you.MD, mid-sized Home Counties company
An agency that’s good to have on your side in a tough situation.Peter Jones CBE, Leader, East Sussex County Council