Crisis for Concentrix: the mistake of not showing up
Another week, another lesson in how not to manage a deepening crisis of failures and mismanagement ...
Southern Health: How not to handle a crisis
The beleaguered Southern Health NHS trust has been lurching from tragedy to farce – with the deepening of its on-going crisis appearing largely of its own making. And its account of its actions this week have only caused further damage to its reputation.
Election cock-ups – and lessons for media interviews
Looking at the recent EU and UK council elections, we could analyse who had the clearest message and most effective delivery – but it’s much more fun to look at the blunders.