Customer service no longer matters

This seems to be a new, prevailing belief. You might…


Customer engagement – the sordid truth

We’re surrounded by so much hype about how today's…


Comms programme for new regeneration company

We are managing communications and marketing for Sea…


Five steps to inject more inspiration into your communications

Vince Cable’s leaked letter, attacking his Government…


Thorny marketing dilemma

An intriguing debate erupted in a meeting last week and…


Child’s play

I’ve been doing some fascinating work with young people.…


National Grid plugs into TK Associates

National Grid plc has hired us to run a new…


Social media advice for healthcare specialist

We have been appointed to advise medical sector company…


New contract for inward investment marketing

TK Associates has been awarded a new contract to run a…


TK Associates to support software firm’s growth in Europe

We have kicked off a business-to-business communications…